Privacy Policy

Fg64 Privacy Policy — How we keep your data secure

Protecting your personal data on the fg64 platform is our top priority. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
Our Commitment
Your Data Is Never Sold
SSL Encryption Protected
GDPR Compliant Policy
Right to Erasure

Your Data Protection 6 pillars

We believe transparency is the best security — which is why our privacy policy is completely open

End-to-End Encryption

Every transaction and piece of personal information on fg64 is protected by 256-bit SSL encryption. No hacker or third party can access your data.

No Sale of Data to Third Parties

Your name, contact details, or financial information are never sold to any advertiser or third party. fg64's privacy policy makes no exceptions on this matter.

User Controls

You have full rights to view, correct, or delete your data. Under fg64's privacy policy, you can request deletion of your information at any time.

Secure Data Storage

Fg64's servers are protected by firewalls and anti-intrusion systems. Your stored data is regularly backed up and audited to prevent any data loss.

Restricted Access Policy

Only authorized personnel within fg64 can access your information. Every access is logged and regularly reviewed.

Compliance with International Standards

Fg64 adheres to international GDPR and data protection standards. Our privacy policy is regularly updated to stay in line with the latest security regulations.

1. Introduction & Applicability

Welcome to fg64. This Privacy Policy ("Policy") applies to the fg64 website, mobile application, and all of our services. When you register, log in, or use any service on fg64, the terms of this Privacy Policy apply automatically.

We believe you are the owner of your data — fg64 simply has the privilege of storing and using it on your behalf. That is why our privacy policy always puts users' interests first. We encourage you to read this policy in full so you know exactly how fg64 handles your information.

In brief: fg64 does not sell your data, share it unnecessarily, or use it for advertising without your consent. Our privacy policy is fully transparent.

2. What Information Is Collected

Fg64 collects certain information to operate its services. We only gather what is strictly necessary for service delivery, security, and legal compliance.

Personal Identification Information

  • Full name, date of birth, and nationality
  • Mobile number & email address
  • Current & Permanent Address
  • National ID or passport number (for KYC verification)

Financial Information

  • Mobile Banking, Nagad, or Rocket account number
  • Deposit & Withdrawal History
  • Transaction date, amount & method

Usage Information

  • Login time, IP address & device information
  • Game history, betting patterns, and session duration
  • Browser type, operating system, and screen resolution
Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity & Age Verification Yes
Mobile Number Account Security & OTP Yes
Payment Information Deposit & Withdrawal Processing Yes
IP Address Fraud Prevention Automatic
Game History Service Improvement Automatic

3. How Information Is Collected

Fg64 collects your information through various methods. Each approach is fully lawful and based on your consent.

  • Direct registration: Information you provide when opening an fg64 account is collected directly at the point of entry.
  • KYC Verification: You upload your documents directly to verify your identity.
  • Automatic tracking: Some information is collected automatically through cookies and server logs while you use the platform.
  • Payment Gateway: Transaction details are received from the payment processor at the time of deposit or withdrawal.
  • Support Chat: Conversations with our support team may also be recorded.

4. How Information Is Used

Fg64 uses your data only for specific, legitimate purposes. The following outlines how your information is used in accordance with our privacy policy.

Service Operations

Your data is used to create and manage your account, process deposits and withdrawals, deliver gaming services, and provide customer support.

Security & Fraud Prevention

Your data plays a key role in detecting multiple accounts, preventing money laundering (AML), and identifying suspicious logins and transactions.

Service Improvement

Fg64 analyzes your gaming patterns to build better games, offers, and user experiences. This analysis is carried out entirely on an anonymous basis.

Legal Obligations

We are legally required to retain and provide certain information to licensing authorities or in support of legal investigations.

fg64 will never: Selling your data to advertisers, sharing it with third parties without cause, or using it for marketing purposes without your consent.

5. Data Sharing Policy

Fg64 does not sell your personal data to third parties. However, limited data sharing with trusted partners may be necessary to operate our services.

When Your Data May Be Shared

  • Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum information needed to complete a transaction.
  • KYC Service Provider: Licensed third-party company for identity verification.
  • Game Software Provider: Only data essential to running the games.
  • Legal Authorities: Data is disclosed in response to a court order or a lawful request from a regulatory authority.
  • Business Transfer: In the event of a change in fg64's ownership, your data may be transferred to the new owner — you will be notified in advance.

All partners are contractually bound to comply with fg64's privacy policy and may not use your data beyond the purposes we have authorized.

6. Cookies Policy

Fg64 uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Types & Purposes

  • Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: Anonymous data collection to understand platform usage.
  • Marketing Cookies: To show you relevant offers, with your consent only.

You can control or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect some fg64 features.

7. Data Security Measures

Fg64 employs industry-leading technology to protect your data. Rigorous technical and administrative security measures form the foundation of our privacy policy.

Technical Safeguards

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Stored in database with AES-256 encryption
  • Multi-layer firewall & DDoS protection
  • Regular Third-Party Security Audits
  • Two-Factor Authentication (2FA) Support

Administrative Safeguards

  • Only authorized personnel may access sensitive information
  • All staff are bound by confidentiality agreements
  • Regular security training and awareness programs
  • Commitment to notifying users within 72 hours in the event of a data breach

Important: No method on the internet is 100% foolproof. However, fg64 makes every effort to keep your data secure. We also encourage you to use a strong password and never share it with anyone.

8. Your Rights

Under fg64's privacy policy, you hold several important rights over your own data. These rights align with international GDPR standards.

Right to Access Your Data

You have the right to know what information fg64 holds about you and to request a copy of it.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

Right to Erasure

You may request the permanent deletion of your data under certain circumstances.

Right to Restrict Processing

You may request to restrict the processing of your data while any dispute is ongoing.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Object

You can object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, contact our support team. fg64 will respond to your request within 30 business days.

9. Data Retention Period

How long fg64 retains your data depends on the type of information and applicable legal requirements.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years Financial Regulatory Compliance
KYC Documents 5 years AML Regulations
Game Logs & History 3 years Dispute Resolution
Support Chat 2 years Service Quality Verification
Cookie Data 1 year or less User Experience

Once the retention period expires, fg64 will securely delete or irreversibly anonymize your data. If an extension is required for legal reasons, you will be notified.

10. Protection of Minors

Fg64's services are strictly for users aged 18 and above. We never knowingly collect or process data from minors.

  • Age verification at registration is mandatory.
  • Date of birth is verified during the KYC process.
  • If an underage account is identified, it is immediately closed and all associated data is deleted.
  • If you believe a minor is using fg64, please notify our support team immediately.

A note for parents: If your child has accidentally created an fg64 account, contact us immediately. We will act promptly and securely delete all associated data.

11. Changes to Privacy Policy

Fg64 may update this privacy policy from time to time. Changes may be necessary due to legal developments, new technologies, or updates to our services.

  • You will be notified by email or platform notification when significant changes are made.
  • The date of each revision will appear at the top of the page as "Last Updated".
  • Continued use of fg64 after any changes will be considered acceptance of the updated policy.
  • Your consent may be sought again if significant changes are made to the policy.

We recommend checking this page regularly. If you have any questions, feel free to contact us at any time.

12. Contact & Support

For any questions, concerns, or data-related requests regarding this privacy policy, please contact the fg64 support team.

Email Support
[email protected]
Live Chat
24/7 live support available

Fg64 will respond to any data-related request within a maximum of 30 business days. For urgent privacy matters, we aim to respond even sooner.

With Confidence Play on fg64

Your privacy is guaranteed. Open an fg64 account today and enjoy gaming in a secure, encrypted environment.

Data Secured SSL Encrypted GDPR Compliant
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